📧 Email: support@ryde.africa
📍 Location / Service Area
South Africa (Pan-African Operations — serving clients across Africa)
💡 We aim to respond to all enquiries within 24–48 hours.
📧 Email: support@ryde.africa
📍 Location / Service Area
South Africa (Pan-African Operations — serving clients across Africa)
💡 We aim to respond to all enquiries within 24–48 hours.
All vendors must submit the following for verification:
Submission of the above does not guarantee approval. RYDE reserves the right to request additional documentation where necessary.
All service providers must submit the following supporting documents for verification. Additional onboarding requirements may apply based on service category.
All service users must submit the following for verification before accessing RYDE services:
Submission of the above does not guarantee approval. RYDE reserves the right to request additional verification where necessary for safety, compliance, or fraud prevention purposes.
RYDE TERMS AND CONDITIONS
Edited April 2026
TITAN 90/10
Month – Month Subscription R1350.00
Continuity benefit (Standard Benefit) R7000.00
Subscription Earning Bonus
Scale / Stability Fund (optional) % 3.0
Risk Mitigation Fund (optional) % 2.5
PREMIER- 85/25
Month-Month Subscription R1100.00(~$67.08)
Continuity benefit (Standard Benefit) R6000.00 (~$365.91)
Subscription Earning Bonus
Scale / Stability Fund (optional) % 2.6
Risk Mitigation Fund (optional) % 1.9
PATRON- 80/20
Month-Month Subscription R750 (~$45.74)
Continuity benefit (Standard Benefit) R5000.00 (~$304.93)
Subscription Earning Bonus
Scale / Stability Fund (optional) % 2.2
Risk Mitigation Fund (optional) % 1.5
Terms and Conditions Apply. Privacy Policy.
PARTNER – 70/30
Month-Month Subscription FREE
Continuity benefit (Standard Benefit) 0.00
Scale / Stability Fund (optional) % 0.00
Risk Mitigation Fund (optional) % 0.00
ELITE
Month-Month Subscription R3300 (~$201.25)
<3kgs R60 (~$3.66)
3-10kgs R125 (~$7.62)
10-25kgs R280 (~$17.08)
25-50kgs R370 (~$22.56)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R5.70 (~$0.35)
Continuity benefit (Standard Benefit) R7500.00 (~$457.39)
RYDE Referral Bonus
Scale/Stability fund pot % 1.3
Risk Mitigation Fund pot % 1.0
EXECUTIVE
Month-Month Subscription R2500 (~$152.46)
<3kgs R75(~$4.57)
3-10kgs R140(~$8.54)
10-25kgs R305(~$18.60)
25-50kgs R400(~$24.39)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R5.95 (~$0.36)
Continuity benefit (Standard benefit) R6000.00 (~$365.91)
RYDE Referral Bonus
Scale/Stability fund pot client% 1.0
Risk Mitigation Fund pot RYDE % 0.8
PREMIUM
Month-Month Subscription R1800 (~$109.77)
<3kgs R80 (~$4.88)
3-10kgs R160 (~$9.76)
10-25kgs R345(~$21.04)
25-50kgs R455 (~$27.14)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R6.10 (~$0.37)
Continuity benefit (Standard Benefit) R5000.00 (~$304.93)
RYDE Referral Bonus
Scale/Stability fund pot client% 0.7
Risk Mitigation Fund pot RYDE % 0.5
PRIORITY
Month – Month Subscription R1300 (~$79.28)
<3kgs R90 (~$5.49)
3-10kgs R190 (~$11.59)
10-25kgs R380 (~$23.17)
25-50kgs R480 (~$29.28)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R6.50 (~$0.40)
Continuity benefit (Standard Benefit) R4500.00 (~$274.43)
RYDE Referral Bonus
Scale/Stability fund pot client% 0.4
Risk Mitigation Fund pot RYDE % 0.1
ESSENTIAL
Month-Month Subscription (R) FREE
<3kgs R120 (~$7.32)
3-10kgs R230 (~$14.03)
10-25kgs R450 (~$27.32)
25-50kgs R550 (~$33.54)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R7.00 (~$0.43)
Continuity benefit (Standard Benefit) R0.00
RYDE Referral Bonus
Scale/Stability fund pot client% R0.00
Risk Mitigation Fund pot RYDE % R0.00
TITAN – 90/10
Month-Month Subscription R1650.00 (~$100.63)
Continuity benefit (Standard Benefit) R9000.00 (~$548.87)
Subscription Earning Bonus
Scale / Stability Fund (optional) % 3.0
Risk Mitigation Fund (optional) % 2.5
PREMIER – 85/25
Month-Month Subscription R1300.00 (~$79.28)
Continuity benefit (Standard Benefit) R7000.00 (~$426.90)
Subscription Earning Bonus
Scale / Stability Fund (optional) % 2.6
Risk Mitigation Fund (optional) % 1.9
PATRON – 80/20
Month-Month Subscription R950.00 (~$57.94)
Continuity benefit (Standard Benefit) R6000.00 (~$365.91)
Subscription Earning Bonus
Scale / Stability Fund (optional) % 2.2
Risk Mitigation Fund (optional) % 1.5
PARTNER – 70/30
Month – Month Subscription (R) FREE
Continuity benefit (Standard Benefit) 0.00
Scale / Stability Fund (Optional) % 0.00
Risk Mitigation Fund (Optional) % 0.00
ELITE
Month – Month Subscription R3500(~$213.84)
<3kgs R170(~$10.39)
3-10kgs R250(~$15.27)
10-25kgs R495(~$30.24)
25-50kgs R1220(~$74.54)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R5.95 (~$0.36)
Continuity benefit (Standard Benefit) R9000.00 (~$549.87)
RYDE Referral Bonus
Scale/Stability Fund Pot (Optional) % 1.3
Risk Mitigation Fund Pot (Optional) % 1.0
EXECUTIVE
Month – Month Subscription R2800(~$171.04)
<3kgs R185(~$11.30)
3-10kgs R275(~$165.80)
10-25kgs R560(~$34.61)
25-50kgs R1150(~$70.25)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R6.16(~$0.19)
Continuity benefit (Standard Benefit) R7400.00(~$452.04)
RYDE Referral Bonus
Scale/Stability fund pot client (Optional) % 1.0
Risk Mitigation Fund pot RYDE (Optional)% 0.8
PREMIUM
Month-Month Subscription R2200 (~$134.17)
<3kgs R210 (~$12.81)
3-10kgs R290 (~$17.69)
10-25kgs R600 (~$36.59)
25-50kgs R1050 (~$64.03)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R6.50 (~$0.40)
Continuity benefit (Standard Benefit) R6500.00 (~$396.41)
RYDE Referral Benefit
Scale/Stability fund pot client (Optional) % 0.7
Risk Mitigation Fund pot RYDE (Optional) % 0.5
PRIORITY
Month – Month Subscription R1600 (~$91.58)
<3kgs R250(~$15.25)
3-10kgs R305(~$18.60)
10-25kgs R640(~$39.03)
25-50kgs R970(~$59.16)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R7.10(~$0.43)
Continuity benefit (Standard Benefit) R5500.00(~$335.42)
RYDE Referral Benefit
Scale/Stability fund pot client% 0.4
Risk Mitigation Fund pot RYDE % 0.1
ESSENTIAL
Month-Month Subscription (R) FREE
<3kgs R280 (~$17.08)
3-10kgs R320 (~$19.52)
10-25kgs R670 (~$40.86)
25-50kgs R850 (~$51.84)
50kgs or 0.1m³ (in-house calculation based on weight, Size and Route)
Distance Add-On per km after 30km (No add-on for <3kgs countrywide) R8.00 (~$0.49)
Continuity benefit (Standard Benefit) R0.00RYDE Referral Benefit
Scale/Stability fund pot client% R0.00
Risk Mitigation Fund pot RYDE % R0.00
LEGACY HIGH- RISK
Women ONLY.
Medical crew = Obstetric Nurse / Midwife + 1 Paramedic + Doctor
Included Care = All legacy services + on board physician for high risk labour or planned caesarian
Professional fee = +R1800.00 (~$109.97) per day
Non-routine interventions may incur additional charges.
LEGACY LOW – RISK
Women ONLY.
Medical crew = Obstetric Nurse / Midwife + 1 Paramedic
Included Care= Pre-Natal checks, Labour monitoring, Natural-Birth support, Safe Maternal Transport
Professional fee= +R1100.00 (~$67.21) per day
DOCTOR ON TELE-ASSIST
Real time Doctor guidance via secure (in-app) video
Professional fee= +R380 (~$23.21)
DOCTOR ON BOARD
Medical crew = 1 Paramedic + 1 Nurse + 1 Doctor
Included Care = All Standard services + Physical level treatment
Professional fee = +R850(~$51.93)
DUAL PARAMEDIC
Medical crew = Two (2)Paramedics
Included Care = same as standard with two (2) ALS responders
Professional fee = +R450 (~$27.49)
STANDARD
Medical crew = 1 Paramedic + 1 Nurse
Included Care = Advanced life support, monitoring, Medication Admin
Professional fee = +R450 (~$27.49)
TITAN – 90/10
Month-Month subscription R1200.00 (~$73.34)
Funeral Benefit (Standard Benefit) R5000.00 (~$304.58)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 3.0
Retirement Pot Client (Optional) % 2.5
PREMIER – 85/15
Month-Month subscription R950.00 (~$58.06)
Funeral Benefit (Standard Benefit) R4000.00 (~$244.46)
Subscription Earning Bonus
Retirement Pot RYDE (optional) % 2.6
Retirement Pot Client (optional) % 1.9
PATRON – 80/20
Month-Month subscription R700.00 (~$42.78)
Funeral Benefit (Standard Benefit) R3000.00 (~$183.35)
Subscription Earning Bonus
Retirement Pot RYDE (optional) % 2.2
Retirement Pot Client (optional) % 1.5
PARTNER – 70/30
Month – Month Subscription FREE
Funeral Benefit (Standard Benefit) R0.00
Retirement Pot RYDE (Optional) % 0.00
Retirement Pot Client (Optional) % 0.00
AURORA
60 Years + ONLY
Month – Month Subscription R280.00 (~$17.11)
Base fare from R30.00 (~$1.83)
Rate per kilometre from R15.00 (~$0.92)
Rate per minute from R2.00 (~$0.12)
Funeral Benefit (Standard Benefit) R1500.00 (~$91.65)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % – N/A
Retirement Pot Client (Optional) % – N/A
ZENITH+
Month – Month Subscription R2500 (~$152.74)
Base fare from R44.00 (~$2.69)
Rate per kilometre from R17.00 (~$1.04)
Rate per minute from R4.50 (~$0.27)
Funeral Benefit (Standard Benefit) R5000.00 (~$305.49)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % 1.3
Retirement Pot Client (Optional) % 1.0
RADIANCE
Month-Month Subscription R1350.00 (~$82.48)
Base fare from R50.00(~$3.05)
Rate per kilometre from R18.50(~$1.13)
Rate per minute from R5.20(~$0.32)
Funeral Benefit (Standard Benefit) R3700.00 (~$226.06)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % 1.0
Retirement Pot Client (Optional) % 0.8
SUNRISE
Month – Month Subscription R700.00 (~$42.77)
Base fare from R55.00 (~$3.36)
Rate per kilometer R20.00 (~$1.22)
Rate per minute R5.70 (~$0.35)
Funeral Benefit (Standard Benefit) R3000.00 (~$183.29)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % 0.7
Retirement Pot Client (Optional) % 0.5
DAWN
Month – Month Subscription R450.00 (~$27.49)
Base fare from R60.00 (~$3.67)
Rate per kilometre from R24.00 (~$1.47)
Rate per minute from R6.00 (~$0.37)
Funeral Benefit (Standard Benefit) R2000.00 (~$122.19)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % 0.4
Retirement Pot Client (Optional) % 0.1
CARE ACCESS
Month – Month Subscription FREE
Base fare from R90.00 (~$5.50)
Rate per kilometer from R35.00 (~$2.14)
Rate per minute R10.00 (~$0.61)
Funeral Benefit (Standard Benefit) R0.00
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % 0.0
Retirement Pot Client (Optional) % 0.0
PARTNER- 70/30
Month – Month Subscription FREE
Funeral Benefit (Standard Benefit) R0.00
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 0.00
Retirement Pot Client (Optional) % 0.00
PATRON- 80/20
Month – Month Subscription R1300 (~$79.43)
Funeral Benefit (Standard Benefit) R3500 (~$213.84)
Subscription Earning Bonus
Retirement Pot RYDE (optional) % 2.6
Retirement Pot Client (optional) % 1.9
PREMIER- 85/15
Month – Month Subscription R1800.00 (~$109.97)
Funeral Benefit (Standard Benefit) R4800.00(~$293.27)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 3.1
Retirement Pot Client (Optional) % 2.4
Terms and Conditions Apply. Privacy Policy.
TITAN – 90/10
Month – Month Subscription R2500.00 (~$152.74)
Funeral Benefit (Standard Benefit) R6500.00 (~$397.13)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 3.5
Retirement Pot Client (Optional) % 3.1
PATRON – 80/20
Month – Month Subscription R150.00 / R250.00 (~$9.15 / $15.25 )
Funeral Benefit (Standard Benefit) R3500.00 / R1000.00 (~$213.45 / $60.99 )
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % – 2.6 / 1.0
Retirement Pot Client (Optional) % – 1.9 /0.6
STATESMAN
Month – Month subscription R4500 (~$274.51)
Base fare from R60.00 (~$3.66)
Rate per kilometer from R6.20(~$0.38)
Rate per minute from R2.15 (~$0.13)
RYDE Referral Bonus
Funeral Benefit (Standard Benefit) R9000 (~$548.91)
Retirement Pot RYDE (Optional) % 1.5
Retirement Pot Client (Optional) % 1.2
AMBASSADOR
Month – Month Subscription R4000 (~$244.39)
Base fare from R75.00 (~$4.58)
Rate per kilometer from R6.50(~$0.40)
Rate per minute from R2.40 (~$0.15)
RYDE Referral Bonus
Funeral Benefit (Standard Benefit) R7000 (~$427.63)
Retirement Pot RYDE (Optional) % 1.3
Retirement Pot Client (Optional) % 1.0
CONSUL
Month – Month Subscription R3500 (~$213.51)
Base fare from R90.00 (~$5.49)
Rate per kilometer from R7.05 (~$0.43)
Rate per minute from R2.40 (~$0.15)
RYDE Referral Bonus
Funeral Benefit (Standard Benefit) R6300 (~$384.42)
Retirement Pot RYDE (Optional) % 1.0
Retirement Pot Client (Optional) % 0.5
ENVOY
Month – Month Subscription R2850 (~$173.63)
Base fare from R105.00 (~$6.40)
Rate per kilometer from R8.00 (~$0.49)
Rate per minute from R3.10 (~$0.19)
RYDE Referral Bonus
Funeral Benefit (Standard Benefit) R5500.00 (~$335.08)
Retirement Pot RYDE (Optional) % 0.7
Retirement Pot Client (Optional) % 0.5
Terms and Conditions Apply. Privacy Policy.
DELEGATE
Month-Month subscription R2100.00 (~$127.94)
Base fare from R110.00 (~$6.70)
Rate per kilometer from R9.50 (~$0.58)
Rate per minute from R3.50 (~$0.21)
RYDE Referral Bonus
Funeral Benefit (Standard Benefit) R5000.00 (~$304.62)
Retirement Pot RYDE (Optional) % 0.4
Retirement Pot Client (Optional) % 0.1
PREMIER – 85/15
Month – Month Subscription R200.00 / R450.00 (~$12.20 / $27.44 )
Funeral Benefit (Standard Benefit) R4800.00 / R1600.00 (~$292.73 / $97.58 )
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % – 3..1 / 1.6
Retirement Pot Client (Optional) % – 2.4 / 1.1
TITAN – 90/10
Month – Month Subscription R280.00 / R600.00 (~$17.06 / $36.56 )
Funeral Benefit (Standard Benefit) R6500.00 / R2500.00 (~$396.41 / $152.46)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % – 3.8 / 2.0
Retirement Pot Client (Optional) % – 3.0 / 1.7
PARTNER- 70/30
Month – Month Subscription FREE
Funeral Benefit (Standard Benefit) R0.00
Retirement Pot RYDE (Optional) % 0.00
Retirement Pot Client (Optional) % 0.00
EVERGREEN SCHOLAR
60 years + ONLY
Month – Month Subscription R150.00 (~$9.14)
Base fare from R16.00 (~$0.97)
Rate per kilometer from R2.20 (~$0.15)
Rate per minute from R1.10 (~$0.07)
Funeral Benefit (Standard benefit) R1500.00 (~$91.39)
RYDE Referral Rewards
Further EduPot RYDE (optional) % – N/A
Further EduPot Client (optional) % – N/A
GENERATIONS
Up to two (2) children.
Month – Month Subscription R1400.00 (~$103.56)
Base fare from R19.00 (~$1.16)
Rate per kilometer from R2.40 (~$0.15)
Rate per minute from R1.10 (~$0.07)
Funeral Benefit (Standard benefit) R2700.00 (~$164.47) (per registered child)
Ryde Referral Rewards
Further EduPot RYDE (Optional) % – 0.5
Further EduPot Client (Optional) % – 0.1
EduPot is accessible from the age of 16.
SHINING
Month – Month Subscription R400.00 (~$24.37)
Base fare from R19.00 (~$1.16)
Rate per kilometer from R2.40 (~$0.15)
Rate per minute from R1.10 (~$0.07)
Funeral Benefit (Standard benefit) R3000.00 (~$182.75)
RYDE Referral Rewards
Further EduPot RYDE (Optional) % – 0.5
Further EduPot Client (Optional) % – 0.1
EduPot is accessible from the age of 16.
SOARING
Month – Month Subscription R250.00 (~$15.23)
Base fare from R22.00 (~$1.34)
Rate per kilometer from R3.10 (~$0.19)
Rate per minute from R1.40 (~$0.08)
Funeral Benefit (Standard benefit) R2000.00 (~$121.83)
RYDE Referral Bonus
Further EduPot RYDE (optional) % – 0.5
Further EduPot Client (optional) % – 0.1
EduPot is accessible from the age of 16.
RISING
Month – Month Subscription FREE
Base fare from R24.00 (~$1.46)
Rate per kilometer from R3.50 (~$0.21)
Rate per minute from R1.50 (~$0.09)
Funeral Benefit (Standard benefit) R0.00
RYDE Referral Rewards
Further EduPot RYDE (Optional) % – 0.0
Further EduPot Client (optional) % – 0.0
EduPot is accessible from the age of 16.
TITAN – 90/10
Month – Month Subscription R930.00 (~$56.65)
Funeral Benefit (Standard Benefit) R5000.00(~$304.58)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % – 3.0
Retirement Pot Client (Optional) % – 2.5
🔹 RYDESTORE
Africa’s Marketplace, Empowering Entrepreneurs
RYDEStore is more than an e-commerce platform — it’s Africa’s own marketplace designed to reward hard work, innovation, and persistence. Small businesses and individual sellers can grow their brand, expand reach, and gain visibility while RYDE provides tools, support, and guidance to help them thrive.
Work hard. Sell well. Your effort shapes your rewards.
How It Works
Apply & Get Vetted:
Sellers apply, are carefully vetted and verified, and receive a unique vendor number
This ensures credibility, quality, and compliance across the marketplace
List Your Products & Get Support:
Upload your products to the platform
Each subscription fee includes professional photography, 10 social media posters, and 1 app push notification per month to boost visibility
Earn Rewards Based on Performance:
Monthly subscription and platform fees can be partially or fully offset if your sales perform well
Top-performing sellers can earn up to 10 months free on their annual subscription
Fees not offset remain active if performance is low, ensuring sustainability of the platform
Grow, Scale, Repeat:
Higher sales = higher rewards and visibility
RYDEStore is designed to incentivize hard work and entrepreneurial success
Why RYDEStore is Different
Entrepreneurship First: Your effort and innovation drive rewards
Professional Support: Photography, marketing assets, and push notifications included in your subscription
Pan-African Reach: Sell to customers across Africa with integrated logistics and RYDETrack support
Fair, Transparent Model: Subscription fees are clear, predictable, and offset based on sales performance
Integrated with RYDE Ecosystem: Leverage mobility, logistics, and tracking tools to maximize efficiency
Seller Verification Requirements
Before joining, all sellers must submit:
Valid ID / Passport
Proof of business registration (where applicable)
Bank account verification
Contact and business information
Agreement to RYDEStore policies and compliance standards
Trusted verification keeps the marketplace safe, credible, and profitable for everyone.
Benefits for Sellers
Up to 10 months free subscription based on performance
Professional support: photography, 10 social media posts, 1 app push notification/month
Pan-African market access
Integrated with RYDE logistics and RYDETrack
Recognition and promotion for top-performing vendors
Operational Notes
Performance is tracked monthly to calculate fee offsets
High-performing sellers gain additional rewards and promotion
Platform fees remain in place if sales are low, ensuring sustainability and support for all users
🔘 Call to Action
Apply to join RYDEStore and start your entrepreneurial journey
💡 Closing Line
“RYDEStore is Africa’s launchpad for entrepreneurs — work hard, grow your business, and leverage a platform designed to support success every step of the way.”
One Platform. Endless Possibilities.
RYDE is more than transport — it’s a connected ecosystem that empowers individuals, businesses, and governments across Africa. From mobility to logistics, education, healthcare, diplomatic transport, and real-time tracking, RYDE ensures security, efficiency, and accountability at every level.
At the heart of it all is RYDETrack, linking every service, device, and participant for intelligent oversight and proactive safety.
AI-driven, vetted e-hailing for personal movement.
✔ Anyone can join (drivers & passengers subject to vetting)
✔ Benefits include funeral cover, retirement contributions, dashcams & tracking
6 Passenger Tiers • 4 Driver Tiers
Secure transport for students with built-in educational support.
✔ Verified caregivers (teachers, counselors, childcare professionals)
✔ Study support, study packs, and student benefits included
6 Student Tiers • 4 Driver Tiers
AI-powered logistics for SMEs and fleet operators across industries.
✔ Domestic & cross-border transport
✔ Continuity benefits, scale funding & risk mitigation
5 Stakeholder Tiers • 4 Driver Tiers
Urgent care, transport, and medical services at your fingertips.
✔ Doctors, nurses, paramedics & full care teams
✔ Ambulances, diagnostics & patient tracking
6 Patient Tiers • 6 Care Team Tiers
High-level transport for dignitaries and sensitive operations.
✔ Trained security personnel & drivers
✔ Confidentiality, protection & compliance
6 Passenger Tiers • 6 Security Tiers
The central nervous system of the ecosystem.
✔ Real-time tracking of people, goods, vehicles & devices
✔ Emergency response & AI-powered monitoring
A marketplace for goods, services, and ecosystem support.
✔ Access vetted products & services
✔ Integrated delivery and tracking
✔ Exclusive access for RYDE members
“RYDE connects Africa — safe, smart, and tracked in real-time.”
RYDE DIPLOMAT
Secure, Sovereign, and Ready for Nations
RYDE Diplomat is the most secure, compliance-ready transport solution for diplomatic services, government personnel, and dignitaries. It ensures that countries and private clients can move people, goods, and sensitive documents with state-level security compliance, total confidentiality, and trusted protection.
In this top-tier service, anything that happens in Diplomat stays in Diplomat.
WHO IS IT FOR?
Dignitaries / Passengers
Anyone who qualifies and can afford the service
Individuals requiring high-level security, discretion, and protection
Security Personnel / Drivers
Highly trained professionals who drive and safeguard passengers
Includes licensed bodyguards, security drivers, and tactical personnel
Optional advantage: tactical, defensive, or conflict management skills
PASSENGER / DIGNITARY VERIFICATION
To ensure safety, accountability, and discretion, the following is required:
Valid ID / Passport
Proof of eligibility and subscription payment
Contact and emergency information
Confidentiality agreement consent (top-secret tier, privacy guaranteed)
Background vetting as required for national security compliance
Only fully vetted passengers are granted access to RYDE Diplomat services.
SECURITY PERSONNEL & DRIVER VERIFICATION
All personnel must provide valid, up-to-date documentation:
Valid ID / Passport
Driver’s License
Security training certificates and qualifications
Police clearance / background checks
Disclosure of tactical or defensive skills (optional but advantageous)
Compliance with national and local security laws
Personnel are professionally vetted to guarantee passenger safety.
VEHICLES & FLEET REQUIREMENTS
Fully insured and compliant vehicles (terms and conditions apply)
Registration documents and inspection certificates
GPS / tracking integration via RYDE Track
Encrypted emergency communication systems
Optional: armored or high-security vehicles
Safety and operational readiness are mandatory for all RYDE Diplomat vehicles.
BENEFITS & SUBSCRIPTION
Security Personnel
Funeral benefit up to R6,500 (~$397.61)
Retirement contribution up to 2.8%
Eligible for risk mitigation and continuity fund participation (subject to terms)
Dignitaries / Passengers
Subscription-based tier access
Full confidentiality and protection guaranteed
Eligible for risk mitigation participation (if applicable)
All participants in RYDE Diplomat benefit from structured protection, legal coverage, and operational safeguards.
IMPORTANT NOTICE
All services, benefits, and contributions are subject to RYDE terms, conditions, and applicable laws
Security personnel operate as independent service partners, not employees of RYDE
Confidentiality and data protection are strictly enforced
Passenger and personnel vetting is mandatory for all operations
With RYDE Diplomat, high-level transport is secure, discreet, and trusted — the ultimate standard for dignitaries and their protectors.
RYDE MEDICAL
Secure, On-Demand Healthcare and Medical Transport
RYDEFleet
SME Logistics, Reinvented
Small and medium-sized enterprises are the backbone of African economies. RYDEFleet connects these businesses to structured, on-demand logistics solutions designed for scale and efficiency.
Powered by AI-driven route optimization and a unified logistics network, RYDEFleet enables the seamless movement of goods across multiple sectors — from local delivery to cross-border transport — minimizing costs and maximizing operational efficiency.
A Hybrid, Multi-Sector Logistics Network
RYDEFleet operates as a hybrid ecosystem, combining:
Independent logistics operators and fleet owners
Businesses with registered vehicles
RYDE-owned fleet infrastructure
This allows flexible, scalable logistics across industries, including:
General goods and retail distribution
Mining and industrial transport
Petroleum, oils, and other liquids
Hazardous materials (including gases, subject to certification)
Small-load and bulk logistics
Operations are structured into:
Domestic Transport
Cross-Border Transport
Who is it for?
SMEs requiring reliable logistics solutions
Fleet owners and logistics companies
Independent operators with registered vehicles
Businesses operating across provinces or borders
Business & Fleet Requirements
To participate, all fleets and drivers must be fully vetted, licensed, and compliant.
Business / Fleet Requirements:
Business Registration Certificate
Director or Authorised Representative ID / Passport
Tax Clearance Certificate
VAT Certificate (where applicable)
Proof of Address
Proof of Bank Account
Registered Vehicle Documentation
Driver Requirements:
Valid ID or Passport
Valid Driver’s Licence
Professional Driving Permit (PDP)
Police Clearance
Dedicated driver registration per vehicle
Compliance with transport regulations (especially for hazardous goods)
Insurance & Compliance (Optional but Strongly Recommended)
To protect operations and comply with regulations:
Goods-in-transit insurance / Vehicle insurance (mandatory for high-value or cross-border transport)
Cross-border permits (especially for SADC or regional operations)
Hazmat certification for drivers transporting dangerous goods
Vehicle tracking through RYDE Track for monitoring and risk management
Continuity, Stability & Risk Protection
RYDE Fleet introduces structured, business-focused protection systems designed to ensure operational resilience and long-term sustainability.
Continuity Benefit (RYDE Exclusive)
Up to R9,000 coverage (per subscription / per vehicle, subject to terms)
Available to both drivers and stakeholders (clients)
Supports operations in times of disruption and maintains business continuity
Stability / Scale Fund Participation
Eligible for structured growth and stability contributions
Up to 1.3% for clients (stakeholders)
Up to 3% for service providers (drivers and fleet operators)
Applies to both domestic and cross-border operations, subject to tier and subscription
Risk Mitigation Fund Access
Both drivers and stakeholders are eligible
Reduces operational exposure
Supports continuity during unforeseen events
Strengthens the overall resilience of the RYDEFleet ecosystem
All benefits and fund participation are subject to applicable terms, conditions, and operational frameworks.
Driver & Fleet Benefits
Participants in RYDEFleet gain access to:
A structured, verified, and trusted logistics network
Domestic and cross-border shipping opportunities
Optimized routing and operational efficiency
Access to RYDE Track for fleet monitoring
Continuity, Stability, and Risk Mitigation benefits
Structured Tier System
RYDEFleet is built for scalability:
5 Stakeholder Tiers
4 Driver Tiers
Each tier provides increasing access to routes, benefits, and operational capacity.
Important Notice
All services, benefits, and contributions are subject to RYDE terms, conditions, and applicable laws
Cross-border and hazardous goods transport must comply with all relevant legal and safety regulations
Drivers and fleet operators operate as independent service partners, not employees of RYDE
Stability Fund, Continuity Benefit, and Risk Mitigation Fund participation are structured systems subject to internal policies and applicable frameworks
RYDE processes all data in accordance with applicable data protection laws
“With RYDEFleet, businesses don’t just move goods — they move forward, safely, efficiently, and sustainably.”
RYDEEdu
Transporting the future of education
RYDEEdu is a specialized mobility solution designed to keep student transport safe, structured, and supportive. Built with advanced safety protocols and education-focused standards, it connects students to their learning environments with reliability, care, and accountability.
From daily school transport to academic support, RYDEEdu goes beyond movement — it strengthens the education ecosystem across Africa.
A Safety-First Education Network
At RYDE, child safety is not optional — it is foundational.
RYDEEdu is designed to ensure that every student is transported within a secure, monitored, and accountable environment, giving parents, guardians, and institutions full confidence in our system.
Our safety approach includes:
Strict vetting and verification of all drivers and passengers
Education-qualified drivers acting as responsible custodians
Identity-based accountability and monitoring systems
A structured environment aligned with education sector standards
We protect not only students — but also the drivers and the integrity of the entire system.
Who is it for?
Students from Grade 1 through to higher education
Parents and guardians seeking safe transport solutions
Schools and institutions coordinating student mobility
Education-focused communities across Africa
Student Requirements & Verification
All students must be registered and verified before accessing RYDEEdu services.
Required documentation includes:
Valid ID or Passport (where applicable)
Birth Certificate (mandatory for minors)
Proof of school registration and / or study visa (where applicable)
Parental or Guardian Consent (mandatory for minors)
No child is onboarded without proper consent and verification. Safety and accountability come first.
Student Benefits under RYDEEdu
RYDEEdu supports both transport and academic growth:
Safe, reliable, and structured school transport
Access to 1–3 hours of academic support per month (advance request required)
Priority academic support during examination periods
Access to study packs twice per year to assist with exams
A Higher Standard for Drivers
RYDE Edu drivers are more than drivers — they are trusted custodians of student safety and wellbeing.
All drivers must meet RYDE Go requirements, including:
Valid ID or Passport
Proof of Address
Proof of Bank Account
Valid Driver’s Licence
Professional Driving Permit (PDP)
Police Clearance
In addition, drivers must have a qualification in:
Education, OR
Counselling, OR
Childcare / Child Development
This ensures drivers are equipped to provide a safe, supportive, and responsible environment for students.
Drivers in RYDE Edu may also register for RYDE Go, but may not participate in tiers they do not qualify for.
A Subscription-Based Education Ecosystem
RYDEEdu operates on a subscription model designed to deliver both mobility and long-term value.
Student Subscribers may benefit from:
Eligibility for up to R3,000 (~$183.51) funeral benefit (subject to terms and partner provisions)
Access to an optional Education Pot (Edu Pot):
Up to 1.2% contribution from RYDE
Activated when the user contributes up to 0.7% via their RYDE wallet
Driver Benefits under RYDEEdu
Drivers operate within a structured, professional system:
Access to an education-focused, trusted network
Up to R2,500 funeral benefit (subject to terms)
Up to R6,500 combined benefit when paired with RYDEGo
Participation in a retirement contribution system:
Up to 2% (RYDE Edu only)
Up to 3.8% when combined with RYDE Go (monthly contributions)
Structured Tier System
RYDEEdu is designed for growth and flexibility:
5 Student Tiers
4 Driver Tiers
Each tier offers increasing levels of access, benefits, and participation.
Important Notice!!
All services, benefits, and contributions are subject to RYDE terms, conditions, and applicable laws and regulations
Funeral and contribution-based benefits may be facilitated through approved partners
Drivers operate as independent service partners and not employees of RYDE
Academic support services are subject to availability and scheduling
RYDE processes personal information in accordance with applicable data protection laws
RYDEGo
The future of everyday movement, redefined
RYDEGo is our AI-driven, vetted e-hailing solution designed for individual mobility. Secure, efficient, and intelligent, it is built to scale from urban hubs to rural communities.
Whether you are commuting, sending a parcel, or arranging transport, RYDE Go adapts to your lifestyle — delivering a structured, accountable, and safety-first mobility experience.
A Subscription-Based Mobility Ecosystem
RYDEGo operates on a subscription model that unlocks more than just transport. It is designed to provide both value and protection to all participants within the ecosystem.
Subscribers may benefit from:
Access to a vetted and trusted mobility network
Eligibility for up to R5,000 funeral benefit (at no additional cost, subject to terms and partner provisions)
Optional participation in a retirement contribution system, allowing users to earn up to 1.3% of their usage value toward their retirement pot (subject to applicable structures and compliance)
RYDE is committed to building long-term value, not just facilitating trips.
Who is it for?
Individuals seeking safe and reliable transport
Professionals and everyday commuters
Patients and essential service users
Businesses arranging transport or logistics
A Balanced Safety Ecosystem
At RYDE, safety is not one-sided — we protect both passengers and drivers.
All participants are subject to vetting and verification to ensure accountability and trust across the platform.
Passenger Qualification & Requirements
Anyone may register as a passenger, subject to verification.
Passengers are required to provide:
Valid ID or Passport
Proof of Address
Proof of Bank Account
Police Clearance (to ensure driver safety and platform integrity)
Driver Qualification & Requirements
Anyone may apply to become a driver, subject to approval and vetting.
Drivers must provide:
Valid ID or Passport
Proof of Address
Proof of Bank Account
Valid Driver’s License
Professional Driving Permit (PDP)
Police Clearance
Any required operating permits in accordance with local regulations
Driver Benefits under RYDEGo
Drivers operate within a structured, supported, and opportunity-driven system:
Access to a verified and growing customer network
Increased and structured earning opportunities
Official RYDE vehicle identification (e-hailing stickers)
Dashcam provided by RYDE (remains RYDE property)
Eligibility for up to R2,000 annual car service support (subject to subscription tier)
Access to RYDE Track (vehicle tracking and recovery support)
Drivers are responsible for the care of RYDE-issued equipment.
Dashcam replacements are limited and subject to terms.
Passenger Benefits under RYDEGo
Passengers benefit from enhanced safety, structure, and added value:
Access to vetted and accountable drivers
Reliable, consistent, and transparent transport services
RYDE Track-enabled safety tag with an independent panic button
Additional security beyond in-app safety features
Access to subscription-linked benefits and protections
Structured Tier System
RYDEGo operates within a tiered system designed for scalability and growth:
6 Passenger Tiers
4 Driver Tiers
Each tier offers increasing levels of access, benefits, and participation within the RYDE ecosystem. (All tiers are subject to application.)
Important Notice
All benefits, earnings, and services are subject to RYDE terms, conditions, and applicable laws and regulations
Funeral benefits and retirement contributions are facilitated through approved partners or structures where applicable
Drivers operate as independent service partners and not employees of RYDE
RYDE processes personal information in accordance with applicable data protection laws
PREMIER- 85/15
Month – Month subscription R680.00 (~$41.47)
Funeral Benefit (Standard Benefit) R4000.00 (~$243.90)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 2.6
Retirement Pot Client (Optional) % 1.9
Terms and Conditions Apply. Privacy Policy.
PATRON – 80/20
Month – Month Subscription R480.00 (~$29.27)
Funeral Benefit (Standard Benefit) R3000.00 (~$182.96)
Subscription Earning Bonus
Retirement Pot RYDE (Optional) % 2.2
Retirement Pot Client (Optional) % 1.5
PARTNER- 70/30
Month – Month Subscription FREE
Funeral Benefit (Standard Benefit) R0.00
Retirement Pot RYDE (Optional) % 0.00
Retirement Pot Client (Optional) % 0.00
EMERALD MEMBERSHIP
60yrs+ ONLY
Month – Month Subscription R130.00 (~$8.00)
Base Fare from R15.00 (~$0.95)
Rate per Kilometer from R2.00 (~$0.15)
Rate per Minute from R0.60 (~$0.05)
Funeral Benefit (Standard Benefit) R1500.00 (~$91.00)
RYDE Referral Benefit
Retirement Pot RYDE (Optional) % – N/A
Retirement Pot Client (Optional) % – N/A
DIAMOND MEMBERSHIP
Month – Month Subscription R1310.00 (~$80.00)
Base Fare from R17.00 (~$1.00)
Rate per Kilometer fromR2.20 (~$0.15)
Rate per Minute from R0.75 (~$0.04)
Funeral Benefit (Standard Benefit) R5000.00 (~$302.00)
RYDE Bonus Referral
Retirement Pot RYDE (optional) % 1.3
Retirement Pot Client (optional) % 1.0
PLATINUM MEMBERSHIP
Month – Month Subscription R880.00 (~$53.30)
Base Fare from R18.00 (~$1.10)
Rate per Kilometer from R2.60(~$0.20)
Rate per Minute from R0.90(~$0.05)
Funeral Benefit (Standard Benefit) R3700.00(~$224.00)
RYDE Referral Bonus
Retirement Pot RYDE (Optional) % – 1.0
Retirement Pot Client (Optional) % – 0.8
GOLD MEMBERSHIP
Month – Month Subscription R540.00 (~$32.90)
Base Fare from R20.00 (~$1.22)
Rate per Kilometer from R3.00 (~$0.18)
Rate per Minute from R1.10 (~$0.07)
Funeral Benefit (Standard Benefit) R3000.00 (~$182.87)
Ryde Referral Rewards
Retirement Pot RYDE (Optional) % – 0.7
Retirement Pot Client (Optional) % – 0.5
SILVER MEMBERSHIP
Month – Month Subscription R310.00 (~$18.90)
Base Fare from R23.00 (~$1.40)
Rate per Kilometer from R3.50 (~$0.21)
Rate per Minute from R1.40(~$0.09)
Funeral Benefit (Standard Benefit) R2000.00(~$122.00)
Ryde Referral Benefit
Retirement Pot RYDE (Optional) % 0.4
Retirement Pot Client (Optional) % 0.1
BRONZE MEMBERSHIP
Month – Month Subscription FREE
Base Fare from R27.00 (~$1.65)
Rate per Kilometer from R3.80 (~$0.23)
Rate per Minute from R1.50 (~$0.09)
Funeral Benefit (Standard Benefit) R0.00 (~$0.00)
Ryde Referral Bonus
Retirement Pot RYDE (optional) % 0.0
Retirement Pot Client (optional) % 0.0